domingo, 17 de febrero de 2013

Ladies and gentleman… Introducing to you… Knowledge Management Systems

In my Knowledge Management and Information Systems Strategy class, our teacher asked us to search and come up with a definition of Knowledge Management.  I found and read a lot of good definitions but the one I’m keeping it is this one: “Knowledge Management is the process of capturing, distributing and effectively using knowledge”

The next video gives us a 3 minutes definition of what is and why Knowledge Management.

So now, why is it important to use Knowledge Management?
Well, we live in a global world where we are more connected and interdependent. As a company, we need to be aware of the competence around us, we need to add value to our resources.

The purpose of knowledge management is to be able to create, transfer and apply knowledge with the purpose of better achieving objectives.

With an effective knowledge management in our company, we reduce the tendency of making the same mistakes all over again, and by reducing that, we are also reducing costs and adding more efficiency. This adds more quality and value to our services and products!

Moreover, with knowledge management, we have a system that gives us a fast and efficient access to our costumer, employee and industry needs. This helps to improve the relationships between them and the company.

Many companies and industries are using Knowledge Management Systems nowadays. Here is a brief example of the US Army in a video

Army Knowledge Management from John Harrington on Vimeo.

So, we have talked about what and why Knowledge Management.However, there is another issue. While introducing Knowledge Management in a company, we can face some barriers.  Here is an explanation video where Chris Collison, describes some of the syndromes which prevent knowledge-sharing in organisations.

Finally, I am leaving you a powerpoint presentation from HP Company. It gives a complete explanation of what, how and why Knowledge Management in the company. It focuses on the points of creation, sharing and reuse knowledge in order to gain value and increase quality. You should totally check it out!

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